Our multi-vendor support services help you cut costs and raise productivity across your IT organization, and lighten the load on teams already managing too many day-to-day administrative tasks.
What you get
- A high level of cost reduction on your production systems
- A high level of SLA fulfilment
- A single point of contact, so fewer people and fewer processes to manage
How we work
- 1
Assess
We review your systems, contracts and the service levels you need.
- 2
Plan
You get a clear support plan with response times and costs.
- 3
Deliver
Our engineers do the work and keep you informed at every step.
- 4
Support
One team stays accountable for the result, every day.
Frequently asked questions
Which brands do you support?
HP, Dell, IBM, EMC, Fujitsu, Huawei, Lenovo, Fortinet, Epson, Juniper, Cisco and NetApp, under one agreement.
Do I deal with one contact for all vendors?
Yes. One ECS team is your single point of contact for every brand you run.